Below you will find step by step directions for the most common questions. For any other question, please review the employee support page!
Frequently Asked Questions:
-
Paylocity Company IDs
Vernon: 323310
Wallingford : 317754
West Springfield: 346691
North Haven: 351329
Orange: 345739
-
You can reset your password on either desktop or mobile.
Desktop: Choose "Forgot Password" and follow the prompts.
Mobile: Select “Forgot Your Password or Company ID” and follow the prompts.
If you don’t receive your one-time code, check your Spam folder. If you still have trouble logging in, contact your employer for more information.
-
Desktop: Choose "Forgot Password," then select “Need Help” under Username. Follow the prompts.
Mobile: Select Forgot Your Password or Company ID. Select Need Help under the Username and Password fields and follow the prompts.
If you don’t receive your one-time code, check your Spam folder. If you still have trouble logging in, please contact your employer for more details.
-
Get your paystub on the mobile app
In the menu, choose Pay and select the envelope icon in the top-right corner.
You'll be prompted to create a password. Once you have a new password, you can email a PDF of your most recent pay stub. You can also email past paychecks by selecting History at the bottom of your screen. Select a check date, then click the envelope icon at the top-right corner of the screen.
Get your paystub on desktop
To print a single past paycheck or multiple paychecks,
Log into Paylocity and navigate to Employee Self-Service
Select the Pay tab and click Checks.
Select the paycheck date and click Download Paystub. If you need to print multiple paystubs, select the appropriate pay weeks you need, then choose View Summary.
Right-click on the summary and select Print.
-
On desktop:
If you use Paylocity Home: Navigate to Paylocity > Home > Employees > Person Record. Select the Pay tab, and then select Tax Forms.
If you use the Employee Self-Service portal in Paylocity: Navigate to Paylocity > Employee Self-Service > Pay Tile > More > Tax Forms > Select Tax Form.
On mobile:
In the Paylocity app, select Pay > Tax Forms > 2025.
If you can’t access your W-2, please contact your HR team—even if you’re no longer employed there.
-
Log into Paylocity and select Employee Self-Service. Once in the Employee Self-Service portal, select Pay and then select More. Next, select the Direct Deposit Accounts tab, then select an existing bank account or Add New Direct Deposit Account from the Add or Edit Account dropdown menu. Select an option from the Account Type dropdown menu.
Mobile: From the main menu, select your name, swipe to the bottom, and tap Edit. Make sure to save your edits.
If you cannot make these changes, please contact your employer’s HR department for more information.
-
*This must be done via Desktop or Laptop
Steps to Change Tax Withholding in Paylocity
Log In: Access the Paylocity Self-Service Portal (desktop is recommended over the app).
Navigate to Taxes: Go to the main menu, select Pay, and click More... to find Tax Exemptions.
Select Tax Type: Click the blue link for Federal (FITW) or your specific State tax.
Edit Details: Update your filing status (Single, Married, etc.), dependents, or additional withholding amounts.
Save/Submit: Click Save to apply the changes to your next paycheck.
Cant find what you're looking for?
Check out the Employee Support Page below or reach out to us via the Contact Page